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Social Media Policy

Purpose

This Social Media Policy is designed to guide your conduct when engaging in social media activities related to your work as a white-label independent contractor or when representing the brand of your client. The policy aims to protect both your professional reputation and the interests of your clients, ensuring that your online activities align with legal, ethical, and brand guidelines.

Scope

This policy applies to all online activities, including but not limited to social networking sites (e.g., LinkedIn, Facebook, Instagram), blogs, wikis, forums, and other digital platforms where content can be posted, shared, or commented on.

General Guidelines

1. Representation and Authority

Client Representation: You are not authorized to speak on behalf of your client or represent their brand online unless you have received explicit written permission. This includes making statements, posting content, or engaging in conversations that could be perceived as official client communications.

Identification: If discussing your work or industry online, identify yourself clearly, including your role as an independent contractor. Use disclaimers where appropriate, such as “The views expressed are my own and do not necessarily reflect the views of [Client Name].”

2. Confidentiality and Privacy

Confidential Information: Do not share any confidential or proprietary information about your client, their projects, or their employees. This includes but is not limited to, unreleased project details, financial data, client strategies, and private communications.

Client Materials: Do not post photos, videos, or other media from job sites, events, or client work unless you have obtained written consent from the client. This includes behind-the-scenes content and any material that could reveal client operations or trade secrets.

3. Content Integrity

Accuracy: Ensure that any content you share or comment on is accurate and fact-checked. Avoid sharing rumors, false information, or unverified claims that could damage your professional reputation or the reputation of your client.

Respectful Communication: Engage in online discussions with professionalism and respect. Avoid inflammatory language, personal attacks, or content that could be considered offensive, discriminatory, or inappropriate.

Specific Restrictions

1. Non-Disclosure Agreements (NDAs)

Adherence: Comply strictly with any NDAs you have signed with your client. Do not disclose any information covered under these agreements in any online forum or communication.

2. Engagement with Clients and Competitors

Client Interaction: While building professional relationships is important, avoid direct online engagement with your client's clients or competitors that could be seen as circumventing your client or breaching professional boundaries.

Competitor Conduct: Do not disparage or speak negatively about your client’s competitors. Maintain a neutral or positive tone when discussing industry peers.

3. Brand Consistency

Brand Alignment: When permitted to post content related to your client, ensure that the tone, language, and style align with their brand guidelines. Refer to the client’s brand book or consult with their marketing team if unsure.

Social Media Assets: Use only approved logos, images, and branding materials provided by the client when creating content. Do not modify or misuse the client's brand assets in any way.

Compliance and Monitoring

1. Monitoring and Reporting

Client Monitoring: Be aware that your social media activities may be monitored by your client to ensure compliance with their policies. Be prepared to remove or edit content if requested by the client.

Reporting Violations: If you observe any breaches of this policy, whether by yourself or others, report them immediately to the client’s designated social media or compliance officer.

2. Consequences of Non-Compliance

Disciplinary Actions: Violations of this policy may result in disciplinary actions, including termination of your contract, legal action, or other measures as deemed appropriate by the client.

Legal Liability: You are personally responsible for any legal liabilities arising from your online activities, including but not limited to defamation, copyright infringement, and breach of confidentiality.

Updates and Revisions

This Social Media Policy will be reviewed regularly and updated as necessary to reflect changes in the law, technology, or client requirements. You will be informed of any significant changes and are expected to comply with the most current version of this policy.

For any questions or concerns about this Social Media Policy, or if you need guidance on managing your online presence in relation to your work, please contact Brandon Cruz directly.

Contact Information:

Brandon Cruz

(925) 871-8448

brandon@xtracrew.net

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